The Twelve Bugs of Christmas

For the first bug of Christmas, my manager said to say:

"See if they can do it again." 

For the second bug of Christmas, my manager said to say:

"Ask them how they did it and

See if they can do it again." 

For the third bug of Christmas, my manager said to say:

"Try to reproduce it,

Ask them how they did it and

See if they can do it again." 

For the fourth bug of Christmas, my manager said to say:

"Run with the debugger,

Try to reproduce it,
Ask them how they did it and
See if they can do it again." 
For the fifth bug of Christmas, my manager said to say:

"Ask for a dump,
Run with the debugger,
Try to reproduce it,

Ask them how they did it and

See if they can do it again." 

For the sixth bug of Christmas, my manager said to say:

"Reinstall the software,

Ask for a dump,
Run with the debugger,
Try to reproduce it,

Ask them how they did it and

See if they can do it again." 

For the seventh bug of Christmas, my manager said to say:

"Say they need an upgrade,

Reinstall the software,
Ask for a dump,
Run with the debugger,

Try to reproduce it,
Ask them how they did it and
See if they can do it again." 
For the eighth bug of Christmas, my manager said to say:

"Find a way around it,

Say they need an upgrade,
Reinstall the software,
Ask for a dump,

Run with the debugger,
Try to reproduce it,
Ask them how they did it and

See if they can do it again." 

For the ninth bug of Christmas, my manager said to say:

"Blame it on the hardware,

Find a way around it,
Say they need an upgrade,
Reinstall the software,

Ask for a dump,
Run with the debugger,
Try to reproduce it,

Ask them how they did it and

See if they can do it again.

For the tenth bug of Christmas, my manager said to say:

"Change the documentation,

Blame it on the hardware,
Find a way around it,
Say they need an upgrade,

Reinstall the software,
Ask for a dump,
Run with the debugger,

Try to reproduce it,
Ask then how they did it and
See if they can do it again." 
For the eleventh bug of Christmas, my manager said to say:
"Say it's not supported,

Change the documentation,
Blame it on the hardware,
Find a way around it,

Say they need an upgrade,
Reinstall the software,
Ask for a dump,

Run with the debugger,
Try to reproduce it,
Ask them how they did it and

See if they can do it again." 

For the twelfth bug of Christmas, my manager said to say:

"Tell them it's a feature,

Say it's not supported,
Change the documentation,
Blame it on the hardware,

Find a way around it,
Say they need an upgrade,
Reinstall the software,

Ask for a dump,
Run with the debugger,
Try to reproduce it,

Ask then how they did it and

See if they can do it again." 

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